Pay Water Bill

ATTENTION: The City of Pilot Point is not affiliated with or in recommendation of ANY third party payment services. Online payments can be made on this website by clicking below on the Online Payment Portal.

EFFECTIVE IMMEDIATELY: 01/04/2021

To help flatten the curve and reduce exposure to Covid-19, all City of Pilot Point offices and facilities, including Old City Park, will be closed to the public.  City personnel can still be contacted through email phone. 

These closures will updated on a weekly basis. 


Due to the pandemic we have not been accessing penalties for late payments, we will continue this practice through this time.

Thank you for your patience and understanding, Utility Billing Department, City of Pilot Point

Payment Options

Payments

The City of Pilot Point offers a Citizen Self Service Portal in addition to payment by mail, drop box, and in person at our billing office.

Online Payment Portal 

***Scheduled System Maintenance could effect the online payment portal from 03/26/2021 through 03/28/2021***


Our Citizen Self Service Portal website allows you to make one-time payments with a credit card (Visa, MasterCard, Discover). Go to our Citizen Self Service Portal to view and pay your bill  by clicking on the word "Online" above .  To pay online you will need the following information:

  • Your pin number located on the top portion of your bill
  • Your Utility Account Number and amount due (Contact 940-686-2165 if you do not have this information).
  • There will be a 3% convenience fee added to your total.

If you choose the credit card recurring method; once your card date expires, you will have to manually re-enter. The system will not automatically update this information for you and late fees will not be waived for expired credit cards 

Automatic Account Debit

Sign up for automated Bill Payment by completing a Bank Draft Form (PDF) or stop by City Hall.

Dropbox / In Person

A payment drop box is located, for your convenience, on the West side of City Hall.

We accept cash, personal checks, cashier’s checks, money orders and most major debit and credit cards.