Our Citizen Self Service Portal website allows you to make one-time payments with a credit card (Visa, MasterCard, Discover). Go to our Citizen Self Service Portal to view and pay your bill. To pay online you will need the following information:
Your pin number located on the top portion of your bill
Your Utility Account Number and amount due (Contact 940-686-2165 if you do not have this information).
There will be a 3% convenience fee added to your total.
If you choose the credit card recurring method; once your card date expires, you will have to manually re-enter. The system will not automatically update this information for you and late fees will not be waived for expired credit cards